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ECONOMICS, ORGANIZATION AND MANAGEMENT
Название Common service center as the control model of modern business processes
Автор Pozharnitskaya O. V.
Информация об авторе

National Research Tomsk Polytechnic University, Tomsk, Russia:

Pozharnitskaya O. V., Associate Professor, Candidate of Economic Sciences, e-mail: pov@tpu.ru

Реферат

This paper considers the creation ideology of the data processing service center. The concept and definition of the Common Service Center (CSC) is given, along with its functions.

The basis of the paper are the researches of creation and functioning conditions of USSR data processing service and CSC, which allowed to reveal the similarities and distinctions. For example, the essential distinction is that the main users of such information system in USSR were various ministries and departments. Besides, the information systems were more the instrument of economics centralization and represented an automated control system as the united and organic system with the feedback. Another similarity is that the application of both services allows to consolidate various systems, processes and organizations. Besides, the united center allows to standardize and unify the business processes.

There is substantiated the introduction experience of ERP system with the creation of CSC at the following enterprises: “RUSAL” JSC (the united accounting service center); “SUEK” JSC (the accounting department, personnel and information technologies); “Norilsk Nickel” MMC (information technologies and human capital management).

Ключевые слова Common Service Center, consolidation, business processes, ERP-system, holding, function, model, phases, management of personnel
Библиографический список

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Language of full-text русский
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